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FAQ

Question: What is your standard lead time?

Answer: Mergard Engineering we aim to turn your job around as quickly as possible. Our standard lead time is 5-10 working days

 

Question: Can you come onto our work site to inspect a breakdown? 

 

Answer: We have specialized fitters on staff to accomadate your on site needs

 

 

Question Do you have CAD CAM facility?

 

Answer: We are running a CAD CAM system for complex shapes we also have 3d capabilties

 

Question: How do I check the status of my order?

 

Answer: We are happy to update you on the status of your order via email or phone. We have a detailed inhouse job tracking system which is updated daily.

 

Question: What materials can you machine?

 

Answer: Our machinery and staff are capable of machining any material to suit customer requiements